I ordered a product(s). When can I expect to receive them by?

Due to COVID-19, shipping maybe delayed due to Canada Post regulations. Canada Post shipping takes up to a month for delivery.

Please refer to our shop policies for additional shipping info. If any concerns, please use the contact form and we'll be glad to answer any questions and/or concerns.

What is your processing time?

All processing time is typically 1-2 business days, unless it is a made to order it'll be 2-3 business days. Commissioned pieces do not apply.

What do I do if there is an issue with my order when received?

Please contact us within 7 days of receiving your order and let us know the issue. If it is a damaged item, please include a picture of the damage.

What are your return/exchange policies?

Please refer to our "Policies" page for return/exhange policies.

Please use our contact form for any questions/concerns ! We are as well reachable through social media:

@1nthegarden on Twitter

@1nthegarden on Instagram